Kaiteki – Japanese Tea Tray

General Cleaning

• Dust regularly with a soft, dry cloth to preserve surface quality.
  
• For deeper cleaning, use a slightly damp cloth and mild soap if needed.
  
• Avoid harsh chemicals, abrasives, or ammonia-based cleaners, which may damage finishes.
  

Placement & Handling

• Keep away from direct sunlight or extreme humidity to prevent fading, cracking, or warping.
  
• Avoid placing items near heat sources or air vents.
  
• Handle with care when moving or adjusting placement.
  

Material-Specific Tips

• Ceramic / Porcelain: Wipe gently; avoid submerging unless labeled dishwasher-safe.
  
• Glass / Crystal: Use a microfiber cloth; handle by the base to reduce fingerprints.
  
• Metal / Brass: Use a soft polishing cloth; avoid moisture exposure to prevent tarnish.
  
• Wood / Bamboo: Clean with a dry or slightly damp cloth; periodically treat with a wood conditioner.
  
• Fabric / Cushions: Spot clean with mild detergent and air-dry; avoid bleach or machine washing unless specified.
  

Longevity Tip

Preserve your piece’s original beauty by cleaning gently, storing properly, and treating it as both functional and decorative

Our 14-day return policy gives you peace of mind. If you're not completely satisfied, you have 14 days after receiving your order to request a return. To be eligible, your item must be returned in the same condition you received it – unworn or unused, with tags attached, and in its original packaging.

For more Information: Shipping and Return Policy

Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.
You will receive an order confirmation email once your order has been processed and is preparing for shipment.

Order Cutoff Time

Orders placed after 3:00 PM Eastern Time (ET) will begin processing on the next business day.
Orders placed on weekends or holidays will also begin processing on the next business day.

Estimated Delivery Times

Processing Time: 1–3 business days
Transit Time (United States): 7–12 business days
Total Estimated Delivery Time: 8–15 business days

Delivery estimates are not guaranteed and may vary due to:

• Carrier performance issues
• Weather conditions
• Customs inspection procedures

Once a package is handed over to the carrier, Blackthorn Market is not responsible for delays or damages.
You can use your tracking number to monitor progress.
Our team is available to assist with tracking support or delivery claim procedures when needed.

Shipping Rates

United States

• Orders $0.01 – $60.00: $4.99 shipping
• Orders $60.01 – $149.99: $7.99 shipping
• Orders $150.00 and above: Free shipping

Order Cancellations

If you wish to cancel your order, please contact us within one hour of placing it.
Orders cannot be canceled once processing or shipping has begun.

For full details, please refer to our Return & Refund Policy.