Merino Wool Care

Wash

• Hand wash in cold water with a gentle wool detergent.
  
• If machine washing, use a mesh bag + wool/delicate cycle only.
  

Dry

• Lay flat on a clean towel, reshape, and let air-dry.
  
• Avoid wringing, hanging, or direct heat.
  

Maintain

• Fold instead of hanging to avoid stretching.
  
• Allow the garment to rest between wears (wool naturally releases odors).
  
• Use a fabric shaver occasionally to remove light pilling.

Cashmere Care

Wash

• Hand wash only, in cold water with cashmere/wool-safe detergent.
  
• Soak gently—no rubbing or twisting.
  

Dry

• Press water out by rolling in a towel, then lay flat to dry.
  
• Never put cashmere in the dryer or hang it by the shoulders.
  

Maintain

• Store folded in a breathable cotton bag.
  
• Use a cashmere comb or sweater stone to keep fibers smooth.
  
• Keep away from rough surfaces and jewelry to avoid snagging.

General Wool Care

Wash

• Spot clean when possible—wool doesn’t need frequent washing.
  
• Hand wash cold or use a wool/delicate cycle with appropriate detergent.
  

Dry

• Lay flat to air-dry.
  
• Avoid sunlight, heaters, and dryers, which can shrink or distort wool.
  

Maintain

• Brush lightly with a soft garment brush to lift fibers and remove surface dust.
  
• Steam instead of ironing to maintain texture and shape.
  
• Fold for long-term storage.

Cotton Care

Wash

• Machine wash cold or warm, depending on the garment’s dye and structure.
  
• Turn inside out to preserve color and print quality.
  

Dry

• Tumble dry low or hang dry if you want to prevent shrinkage.
  
• Remove promptly to avoid wrinkles.
  

Maintain

• Steam or iron on medium heat as needed.
  
• Store folded or hung—cotton is flexible with storage.
  
• Avoid excessive high-heat drying to extend lifespan.

Our 14-day return policy gives you peace of mind. If you're not completely satisfied, you have 14 days after receiving your order to request a return. To be eligible, your item must be returned in the same condition you received it – unworn or unused, with tags attached, and in its original packaging.

For more Information: Shipping and Return Policy

Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.
You will receive an order confirmation email once your order has been processed and is preparing for shipment.

Order Cutoff Time

Orders placed after 3:00 PM Eastern Time (ET) will begin processing on the next business day.
Orders placed on weekends or holidays will also begin processing on the next business day.

Estimated Delivery Times

Processing Time: 1–3 business days
Transit Time (United States): 7–12 business days
Total Estimated Delivery Time: 8–15 business days

Delivery estimates are not guaranteed and may vary due to:

• Carrier performance issues
• Weather conditions
• Customs inspection procedures

Once a package is handed over to the carrier, Blackthorn Market is not responsible for delays or damages.
You can use your tracking number to monitor progress.
Our team is available to assist with tracking support or delivery claim procedures when needed.

Shipping Rates

United States

• Orders $0.01 – $60.00: $4.99 shipping
• Orders $60.01 – $149.99: $7.99 shipping
• Orders $150.00 and above: Free shipping

Order Cancellations

If you wish to cancel your order, please contact us within one hour of placing it.
Orders cannot be canceled once processing or shipping has begun.

For full details, please refer to our Return & Refund Policy.